The Application of Information Systems to Improve Ambulance Response Times in the UK

Emergency ambulance services in the UK are tasked with providing pre-hospital patient care and clinical a target response time between call connect to on-scene attendance. In 2017, NHS England introduced four new categories based on needs. The most challenging is be for life-threatening situation within seven minutes of being connected when such calls random terms place throughout large territory. Recent evidence indicates emergency regularly fall short achieving times set by National Health Service (NHS). To achieve these targets, they need undertake transformational change apply statistical, operations research artificial intelligence techniques form five separate modules covering demand forecasting, plus locate, allocate, dispatch, monitoring re-deployment resources. These should linked real-time employing data warehouse minimise computational generate accurate, meaningful timely decisions ensuring patients receive an appropriate response. A simulation limited geographical area, operational concluded that this integration provides accurate upon which make effectively improve times.